About Us

About Us

About Us

Safe, Faster And Easy Solution For Shipping

MASAR AL HAZAMA General Trading Co., we’re your one-stop solution for logistics, trading, and equipment rental needs. As a leading commercial and industrial equipment supplier, we pride ourselves on providing comprehensive services to support your business operations.

Our core offerings include:

  • Logistics services
  • Trading services
  • Rental equipment services
  • Transportation services

With our extensive experience and dedication to customer satisfaction, we ensure smooth and efficient solutions for all your equipment and logistics requirements. Whether you need to transport goods, source materials, or rent specialized equipment, our team is ready to assist you

Years Experience
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Project Done
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Mission & Vision

Mission

Our mission is to provide reliable, efficient, and innovative logistics solutions that ensure timely and safe delivery of goods across the globe. We strive to exceed customer expectations through a commitment to excellence, transparency, and sustainability, while continuously optimizing our operations to meet the ever-changing demands of the industry.

Vision

To be the preferred global logistics partner, recognized for our seamless services, cutting-edge technology, and dedication to creating value for our clients. We aim to set new standards in logistics by embracing innovation, sustainability, and a customer-centric approach in every aspect of our business.

How It Works ?

We’ve designed our process to be as simple and efficient as possible. It starts with submitting your shipping request via our website, phone, or mobile app, where you’ll provide key details like the type of goods, destination, and any special handling instructions. Once we receive your request, we’ll send you a tailored quote with transparent pricing, ensuring there are no hidden fees. After you approve the quote, our team will arrange a convenient pick-up time, taking care of all packaging and labeling to ensure your goods are secure and ready for transport.

Once your shipment is on its way, you’ll have full access to our real-time tracking system, so you can monitor its progress from start to finish. We’re committed to delivering your goods on time and in perfect condition, whether the destination is local or international. Our experienced team ensures a smooth process every step of the way. And if you need assistance at any point, our customer support team is available 24/7 to help with updates or any unexpected issues.

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Quality Control

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Professional Staff

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Accurate Testing

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Real-Time Tracking

FAQ's

We handle a wide range of shipments, from small parcels to large freight, including hazardous materials, perishables, and oversized items. If you have specific requirements, feel free to contact us, and we’ll provide tailored solutions based on your needs.

Once your shipment is dispatched, you’ll receive a unique tracking number. You can use this number on our website or mobile app to monitor the real-time location and status of your shipment, from pick-up to delivery.

Yes, we offer both domestic and international shipping services. We have a strong network of partners worldwide, allowing us to deliver your goods to nearly any location, with customs handling and international compliance included.

While we strive for timely and secure deliveries, unforeseen circumstances may occasionally cause delays. In such cases, our team will keep you informed and provide updates. If your shipment is damaged, we have a claims process in place, and our customer service team will assist you in resolving the issue promptly.